FAQ's

Where are you based?

• We are based in the UK (London)

How long will it take for my delivery to come?

• If you are UK based you can expect to receive your delivery within 1 - 3 business days.

Is Next day delivery guaranteed available?

• We can offer next day delivery as long as the option is available or requested as currently we are a small team and it may not be possible at the time.

Are there any other websites that stock your watches?

• We are the only website that stocks our watches online currently.

What does the warranty cover?

• This warranty applies only to issues arising from the manufacturing process. It does not cover normal wear and tear, damage caused by accidents, impacts, or misuse.

• Battery replacements are not included under warranty but can be arranged by contacting us via email. Alternatively, you may visit a trusted local watch store for battery services.

• For any warranty inquiries, please reach out to our support team with your proof of purchase to: support@crwnandco.com

Are all models water resistant?

• Please check the description of the models you are interested in to make sure they are water resistant.

Can I request additional links?

• Additional links can be arranged on request, for help please contact: support@crwnandco.com