FAQ

FAQ


SHIPPING

DO YOU SHIP INTERNATIONALLY?
Yes, we ship to most of the countries worldwide.

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
Please allow 2-3 business days to process your order. After which, your order will be ready to ship out.

It can take 2 - 4 weeks to deliver to the rest of the world (Excluding EU).

HELP! THERE'S A PROBLEM WITH MY SHIPMENT!
If there's any issue with your package, please contact our Support Team!

Please be sure to include your order and tracking numbers with a brief explanation of the problem.

PAYMENT
HOW CAN I PAY FOR MY ORDER?
Current payment method is PayPal.

WHAT CURRENCY IS DISPLAYED ON THE WEBSITE?
Our products are listed in Pound Sterling.


ORDERS
HOW DO I ORDER?
Browse through the products that you love, then click "Add to cart" and "Check out". Enter your shipping and billing details and wait for your order to arrive at your doorstep. It is that easy :)


RETURNS
Our returns policy lasts 14 days providing the item is unworn, unused and in pristine condition all subject for hygienic purposes.

All refunds are to go through our email system via crwnandco@gmail.com along with purchase history and the customers information.  



SUPPORT
WHAT IF I RECEIVED A DAMAGED PRODUCT?
We always try to look for the best quality for our products and our customers. There are many factors that could have resulted in your products to be damaged in the transit.

If you received a defective/damaged item, please contact us kindly by sending an email to Enquiries@crwnandco.com and let us know your problem.

Please don't forget to attach photos/videos which can clearly show the issue.